Privacy Policy
Protecting your privacy is our priority.
What We Collect:
- Your name, email address, and phone number for communication purposes.
- The specifics of your issue to enable us to provide effective support.
- Any additional information you voluntarily provide during a support interaction.
We do not collect:
- We do not collect your financial information such as bank details or payment methods.
- We do not request your passwords or recovery codes, except on a temporary basis when necessary to provide support.
- We avoid collecting any personal data that is not essential or overly intrusive.
How We Use Your Info:
- To deliver the technical support you have asked for.
- For the purpose of following up on any unresolved matters, with your consent.
- To help our support team enhance their skills (without identifying you).
Data Security:
- Our remote support sessions are carried out using secure platforms.
- Session data is not stored by us unless you specifically ask us to do so.
- You have the right to request the removal of your data at any point.
Your Rights:
- You can request to see the data we hold about you.
- You have the right to request that your session data be deleted.
- You are not required to share any information that isn’t necessary for the support session.
Where relevant, our practices align with privacy regulations including GDPR and CCPA.
At AdvertisingWing Inc., we prioritize your privacy in all our support services.