AdvertisingWing INC. Delivery & Shipping Policy
1. Introduction
This Delivery & Shipping Policy governs the delivery of all products, services, and digital designs purchased from AdvertisingWing INC. through our website https://advertisingwing.com. By placing an order, you acknowledge and agree to the terms outlined in this policy. We strive to provide accurate and transparent information to ensure a positive customer experience.
2. Physical Product Shipping
- Processing Time:
- Orders are typically processed within 1-2 business days of payment confirmation.
- You will receive a confirmation email with tracking information once your order has shipped.
- Shipping Methods & Costs:
- We offer the following shipping methods: Deliver, Local Pickup.
- Local Pickup:
- Customers can pick up their orders directly from our designated pick-up location at: 15127 Harness Ln Webster, TX 77598, USA.
- Pick-up is available Monday-Friday, 10:00 AM – 5:00 PM.
- Customers will receive an email notification when their order is ready for pick-up.
- Please bring a valid form of identification and your order confirmation.
- Local Delivery:
- We offer local delivery within a 15-mile radius of 15127 Harness Ln Webster, TX 77598, USA.
- Local delivery is available Monday-Friday between 1:00 PM and 5:00 PM.
- Delivery timeframes are generally within 1-2 business days.
- Please ensure someone is available at the delivery address to receive the order.
- Shipping costs are calculated at checkout based on product weight, dimensions, destination, and selected shipping method.
- We provide clear shipping cost breakdowns during the checkout process.
- Delivery Times:
- Standard Shipping: 7 to 14 business days.
- Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
- Shipping Regions:
- We offer shipping to all locations within the United States, including the 50 states.
- Tracking & Delivery Issues:
- Tracking information will be provided via email.
- For lost or damaged packages, please contact us immediately at support@advertisingwing.com. We will work with the carrier to resolve the issue.
- Customer Responsibilities:
- Please provide accurate and complete shipping addresses.
- Customers are responsible for any applicable customs duties or taxes.
3. Digital Product/Service/Design Delivery
- Delivery Method:
- Digital products/designs are delivered via: Email and download links.
- Services are initiated through: Scheduled appointments.
- Delivery Timeframes:
- Digital downloads: In less than 5 minutes of payment.
- Design deliverables: Within 7-14 business days, as agreed upon.
- Service initiation: within 3 business days of purchase.
- Access & Usage:
- Digital downloads are for the sole use of the purchasing customer. Design files will be delivered in .JPG .PNG and .PDF formats.
- Service access is granted for the duration of the purchased service.
- Service Specifics:
- Service completion timelines will be provided during the initial consultation.
- Communication will primarily occur via email and scheduled phone calls.
4. Policy Compliance & Updates
- Online Commerce Regulations: AdvertisingWing INC. follows the requirements set by the U.S. Electronic Signatures in Global and National Commerce (ESIGN) Act, ensuring that our digital deliveries are secure and compliant with online commerce standards.
- Sales and Use Tax Compliance: We comply with state sales tax regulations. Sales tax will be charged based on the shipping destination and applicable state tax rates, where relevant.
- This policy is consistent with our Google Merchant Center and Google Ads shipping settings.
- We regularly review and update this policy to ensure accuracy and compliance.
- We follow all local, and national laws regarding online commerce.
5. Contact Information
- Email: support@advertisingwing.com
- Phone: +1 (346)-340-1193
- Address: 15127 Harness Ln Webster, TX 77598, USA